Owning and operating a laundromat is a big business that you can earn heavily from when done right. Small dry-cleaning businesses can make up to $30,000 yearly after expenses, while self-service laundromats can generate a cash flow between $15,000-$300,000!
It’s a lucrative industry to invest in, and fortunately, there are so many things you can do to upgrade and expand to gain revenue and customers. It isn’t just about providing quality equipment and laundry parts from stores like Laundry Replacement Parts. We show you ways to upgrade your business to benefit you and your customers.
Improve the Signage
If you have a self-service laundry, then you might have a limited marketing budget. Exterior and interior signs play crucial roles in selling your branding to customers, and it’s a simple yet effective upgrade.
The Small Business Administration shared that almost 60% of business owners who upgraded or changed their sign’s placement or design experienced increased profits, transactions, and sales.
You can have a signage designed to fit your budget and use it as an effective way to upgrade your business with a clean, fresh look.
Renovate the Bathroom
Your store’s restroom is a direct reflection of the care an owner puts into their facility. It’s worth upgrading to leave a positive impression on your customers, and fortunately, it’s an easy renovation.
When you keep the bathroom clean, you give customers a better experience and added amenity while using your laundry equipment. If you have dirty restrooms in poor shape, upgrade it by giving it a thorough cleaning and replace worn out our updated supplies. Also, ensure that the attendants in the store clean the bathroom regularly.
Upgrade the Equipment Technology
While upgrading and investing in equipment technology is a bigger investment upfront, it can provide countless benefits to you and customers.
When upgrading your commercial laundry equipment, consider including laundry technology. That way, you experience better business management, heightened security, and flexible payment options your customers will appreciate. You can invest in laundry technology like card vending machines added customizable options for washing clothes, energy-saving machines, and the like.
By upgrading the machines, you can experience increases in profits, decreases in utility expenses, and improved customer loyalty, among other benefits.
Emphasize on Customer Service
About 70% of laundromat owners employ two staff members, even less. Because of that, customer service won’t always be your number one priority. But it might be worth. Changing that perspective. If you shift the dynamic to a more customer-centric business model, you can differentiate your facility against competitors, thus increasing profits.
Employ an attendant who can assist with daily operations and you’ll notice a good difference. You can give them the responsibility for important tasks like:
- Resolving customer issues promptly
- Perform preventative maintenance on the equipment and alliance laundry parts
- Collect cash from the machines
- Heightened security with someone in the store
- Maintain the cleanliness of the store
Wrapping It Up
If you believe your laundromat is in need of an upgrade, consider the ideas above!